Technical Service

• Technological Design
• System Integration
• Renovation and Maintenance
• After-sale Service

After-sale Service

After sales service is an important component of our company's provision of stage machinery, lighting and sound system products, and ensuring product quality. It is a crucial factor for the company's long-term stable development. For many years, the company has been adhering to the concept of "customer satisfaction after-sales service", with an extremely responsible attitude, thinking about what customers think and what they did not think, actively providing comprehensive after-sales service for owners, and truly sharing their worries. Let the owners truly experience that using our stage machinery, lighting&sound system not only ensures the use of reliable products, but also provides reliable services.

1. After sales service includes but is not limited to the following:

Emergency rescue and maintenance;
Important event quotation;
Equipment malfunction repair;
Technical support consultation;
Employee technical training;
Regular maintenance and upkeep;
System performance upgrade;
Spare parts supply.

2. Emergency rescue and maintenance:

The company promises that the after-sales service department will open a 24-hour hotline for after-sales service and repair, 365 days a year, to fully accept users' emergency rescue requests.

The company's emergency rescue and maintenance highlight the characteristics of "fast and efficient". After receiving the user's request, while analyzing and solving the problem through communication, bring relevant tools, instruments, and components to the scene as soon as possible.

During the emergency rescue and repair process, in order to ensure the smooth progress of the performance, the company will provide substitute products for temporary use by users during the parts repair period.

3. After sales service principle: customer-centric, quick response, and thoughtful service.

4. After sales service pictures